DSP-Specific Expertise:
We know how Amazon’s delivery ecosystem works and tailor our services accordingly.
Latest Services
Operations Support Services for Amazon Delivery Service Partners
Keep Your DSP Running Smoothly – We Handle the Operations, You Drive Success
Managing day-to-day delivery operations can be demanding. That’s where we come in. At Zenithlead, we provide full-spectrum Operations Support Services designed specifically for Amazon Delivery Service Partners (DSPs). Whether you're looking to streamline processes, improve performance metrics, or scale efficiently, we’re here to make your operation smoother and more productive.
What We Do
We specialize in helping DSPs manage the behind-the-scenes tasks that keep your fleet running efficiently — from dispatching and route planning to performance tracking and compliance reporting.
Why Choose Us?
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Improved Efficiency:
Focus on growth while we manage the day-to-day logistics.
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Data-Driven Approach:
We turn your metrics into actionable insights.
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Cost-Effective Solutions:
Scalable support that grows with your operation.
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Reliable Team:
Experienced ops professionals who know the ins and outs of DSP logistics.
Why Choose Us?
When an unknown printer took a galley of type and scrambled it to make a type specimen bookhas survived not only took a galley five centuries.
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Faster Hiring Process:
From job posting to onboarding, we streamline the hiring process to get your vans on the road quicker.
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Compliance-Ready Candidates:
All applicants are screened to meet Amazon's background checks, driving record standards, and training requirements.
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Flexible HR Support:
Whether you're scaling up for peak season or need ongoing HR management, we’ve got you covered.
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Driver Retention Programs:
Reduce turnover with our engagement strategies, performance tracking, and reward systems.
DSP Driver Recruitment:
We understand Amazon's delivery standards, driver expectations, and operational challenges. Our solutions are built with DSPs in mind.
Faster Hiring Process:
From job posting to onboarding, we streamline the hiring process to get your vans on the road quicker.
Faster Hiring Process:
From job posting to onboarding, we streamline the hiring process to get your vans on the road quicker.
Faster Hiring Process:
From job posting to onboarding, we streamline the hiring process to get your vans on the road quicker.
Our Core Services
Our Operation Support Service Include
Dispatch & Route Management
- Real-time dispatch support
- Route optimization and delivery sequencing
- Escalation and issue resolution support
- Communication with drivers and Amazon station teams
Performance Monitoring & Reporting
- Track key DSP metrics (DA ratings, late deliveries, rescue rates)
- Daily, weekly, and monthly performance reports
- Action plans to boost DSP scorecard and safety performance
- Driver scorecard reviews and feedback sessions
Station Communication & Coordination
- Liaison between your team and Amazon station staff
- Proactive resolution of station-level issues
- Attendance and route allocation tracking
Compliance & Safety Support
- Monitor delivery compliance and safety protocols
- Support with safety incident documentation and reporting
- Ensure Amazon DSP program policies are followed
Peak Season & Volume Planning
- Forecast staffing needs and van requirements
- Plan ahead for Prime Day, holidays, and Q4 peak
- Strategic route allocation to maximize delivery capacity
Who We Support?
Whether you're a new Amazon DSP owner-operator or a multi-station delivery partner, our operations support services can be customized to your exact needs. We work closely with your in-house leads, delivery associates, and Amazon station personnel to keep operations running at peak performance.
Grow Smarter with Expert Operations Support
Let’s help your DSP thrive with seamless back-end support. From dispatch to compliance, we’ve got your operations covered.
